Conversational AI powered CX Automation

The Artificially Intelligent Smart Human Assistant, shortly known as AISHA. AISHA is a conversational AI powered customer experience automation product that helps businesses seamlessly connect with customers and employees for personalized, real-time and faster responses.

AI/ ML powered Intelligent Automation

The Intelligent Recognition and Interpretation System, shortly know as IRIS. IRIS helps bring suppliers, employees and finance team on same platform to manage PO, invoice, voucher lifecycle and giving better visibility, transparency to process payments.

IRIS leverages AI with minimum human intervention for increased speed/ transparency/ accuracy/ quality. IRIS has OCR engine which delivers quick turnaround time on invoice processing by connecting to multiple financial group systems like SAP, SRM etc and manages stakeholders approvals.

IRIS further helps in centrally managing and tracking movements of materials against an invoice. IRIS provides capabilities to add region specific taxation rules & validations, support for multi-lingual invoices and helps manage vendor query centrally.

The five-star bot!

With an elevated framework through technology upgrade, our RPA-Bot Digi has become more secure, more reliable and resilient.
From Finance to Logistics to Sales to HR, the army of Digi-bots has grown already into triple digits and continues to add tremendous value to various business area through process automation.
Even the pandemic hasn't had any impact on Digi. On the contrary: It is in the tough times, that Digi emerged stronger than ever and has been helping VW users across the globe save time and manual efforts, thus making business processes more efficient than ever.
And all this is being greatly appreciated in the entire Volkswagen Group. Digi has been awarded 5 out of 5 stars in various customer satisfaction surveys.

The next generation of Shop Floor Management!

The electronic Shop Floor Management, shortly known as eSFM helps change the business dynamics by automating almost 70% of non-value added tasks, real time data analysis, generate KPI dashboards (measure shop floor key performances to make business improvements) and automate data driven decision making on the fly reducing manual intervention which helps saves productive hours of users and reduces manual errors.

eSFM has the capabilities that enables the team to Organizing, Scheduling, Analyzing, Transacting, Planning, Optimizing functions on shop floor which helps save cost & time.

eSFM also helps in real-time tracking of raised issues, has inbuilt escalation, rule based alerts & notifications mechanism to minimize production downtime.

Application packaging, & virtualization

We create application packages for various operating systems and deploy using latest deployment solutions such as System Center Configuration Manager and Microsoft Intune. Leveraging PowerShell coding expertise, we specialize in curating cutting edge automation solutions which reduce interfaces of human intervention thereby reducing errors and total turn around time for on deliverables.

Technologies involved: Windows Client Packaging, MAC Packaging, Linux Packaging, Windows Server Packaging, Microsoft App-V, VMWare THINAPP

Modern Device Management

With the advent of modern devices, it has become need of the hour to leverage robust & effective solutions in order to manage the devices in enterprise IT. Our modern devices management portfolio consists of technological solutions such as Microsoft SCCM, Microsoft Intune, Microsoft Autopilot, Citrix for modern windows devices & Jamf Pro for Mac OS. Additionally we have forayed into global print management segment where we are engaged in managing print application which coordinates all processes that take place between printer hardware and the endpoint devices. Print Management team manages all the processes, security, authentication, upgrades and troubleshooting for an enterprise environment with pre-defined operational processes.

Technologies involved: Microsoft SCCM, Microsoft Intune, Microsoft AutoPilot, Jamf Pro, Citrix and Print Management.

Software Development Center

Software Development Center (SDC) India is our hub for developing & operating digital products & services for VW Group.
Be it mobile apps, web apps or any cutting edge software. You name it, we have it.
We focus on -

• High speed software development using state-of-the-art tools & technologies
• Building world class software using with high quality standards
• Customer centric product development using Agile frameworks like Scrum, XP, SAFe, Nexus etc.